Privacy Policy
At Al Madina Mobile, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services, visit our website, or make a purchase. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
- Personal Information: When you purchase a product, contact us, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and shipping address.
- Payment Information: For transactions, we collect payment details like credit card numbers or bank account information, processed securely through third-party payment gateways.
- Usage Data: We may collect information on how you interact with our website, including IP address, browser type, device information, and pages visited, to improve our services.
2. How We Use Your Information
- To Provide Services: We use your personal information to process orders, manage payments, and deliver products to you.
- To Improve Our Services: Usage data helps us understand customer preferences and enhance the user experience on our website.
- Marketing and Promotions: With your consent, we may use your email address to send you information about promotions, new products, or updates related to Al Madina Mobile. You can opt out of these communications at any time.
3. How We Protect Your Information
- Data Security: We implement a variety of security measures, including encryption and secure servers, to protect your personal information from unauthorized access or disclosure.
- Third-Party Services: We use trusted third-party services for payment processing and shipping. These providers have their own privacy policies and are responsible for securing your information during transactions.
4. Sharing Your Information
- With Service Providers: We may share your information with third-party vendors who assist in providing services, such as payment processing and order fulfillment.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities (e.g., a court or government agency).
5. Cookies and Tracking Technologies
- Cookies: Our website may use cookies to enhance user experience, gather information about website traffic, and improve functionality. You can disable cookies through your browser settings, but this may affect certain features of our website.
- Analytics: We use tools like Google Analytics to monitor website performance and understand user behavior. These analytics services may collect information such as how often you visit our site and which pages you visit.
6. Your Rights
- Access and Correction: You have the right to access and update the personal information we hold about you. Contact us if you need to correct or update your information.
- Data Deletion: You can request the deletion of your personal data by contacting us at [insert email address]. Please note that certain data may be retained for legal or business purposes.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.